Effective Date: October 9, 2026
These Terms of Service are formal legal agreements between you as the user and customer, and REVE DE BAGAGES, a registered travel essentials brand headquartered at 11 Rue de Berstheim, 67500 Haguenau, France, operating its official e-commerce platform at www.revebagages.com. For all inquiries related to these terms, order disputes, or service clarifications, you may contact our dedicated customer support team at any time via email at moonst@revebagages.com, by phone at +33 6 5253 2306 during our operating hours of 9:00 AM to 6:00 PM CET from Monday to Saturday, or via postal mail at our registered physical address listed above. By accessing, browsing, or completing any purchase on our website, you acknowledge that you have fully read, understood, and agreed to be bound by every clause outlined in these Terms of Service, alongside all referenced supplementary public policies published on [www.revebagages.com], including our Privacy Policy, Shipping Policy, and Refund and Returns Policy. These terms apply unconditionally to all categories of users of the platform, including casual browsers, registered account holders, paying customers, and content contributors who leave product reviews on our site. If you do not consent to any part of these terms, you are not authorized to access or use any services offered on our website.
1. General Provisions and Scope of Application
REVE DE BAGAGES operates [www.revebagages.com] as an official direct-to-consumer e-commerce store that sells our curated line of lightweight, space-saving travel gadgets including toiletry bags, passport covers, collapsible cups, luggage tags, and other travel essentials designed to fit perfectly in any carry-on bag. These Terms of Service govern every single interaction that takes place between you and our brand on the website, including but not limited to browsing product listings, creating a user account, submitting purchase orders, making payments, engaging in customer support communications, leaving public product feedback, and participating in our site’s promotional campaigns.
This document constitutes the entire binding agreement between you and REVE DE BAGAGES, and supersedes all prior verbal or written agreements, understandings, or negotiations related to your use of the platform. No modified terms, additional clauses, or verbal commitments made by customer support representatives will have any legal binding force, unless they are formally documented and issued in writing by our authorized management team. We reserve the right to update these Terms of Service periodically to reflect changes in our operational practices, new EU or French e-commerce regulatory requirements including the 2026 updates to French consumer protection code, and adjustments to our platform functionality. Any revised version of these terms will be published on this dedicated policy page on [www.revebagages.com], with a clearly marked new effective date. Your continued use of our website after the updated terms come into force will be deemed as your full acceptance of the revised clauses.
Under no circumstances will REVE DE BAGAGES be held liable for violations of consumer rights regulations or unfair commercial practice claims brought against third-party external sites that you may access through external links posted on our website, as we do not control the content, operational practices, or privacy policies of any unaffiliated third-party platforms.
2. User Account Eligibility and Security Rules
To create a user account on our [www.revebagages.com] platform, you must be at least 18 years of age, or have the explicit legal consent and supervision of a parent or legal guardian to complete purchases on the site. When you complete the account registration process, you agree to provide accurate, complete, up-to-date personal information including your full legal name, valid contact email address, active phone number, and accurate delivery address, and you agree to promptly update your account profile information whenever any of these details change, to ensure we can process your orders and reach you with critical order notifications in a timely manner.
You are fully responsible for safeguarding the login credentials of your user account, including your account password, and all activities that take place under your account are considered authorized actions by you. You must immediately notify our customer support team if you detect any unauthorized access to your account, or any suspected security breach that may expose your login details to third parties. REVE DE BAGAGES will not be held liable for any financial loss, order disruption, or other damages you incur due to your failure to maintain the security of your account credentials. We reserve the absolute right to suspend, restrict access to, or permanently terminate any user account at our sole discretion, if we detect evidence of fraudulent activity, repeated violation of these Terms of Service, use of the account for illegal commercial reselling purposes, or any other behavior that may harm the security, operational stability, or brand reputation of REVE DE BAGAGES.
3. Order Formation, Pricing and Payment Terms
The presentation of our travel essential products on [www.revebagages.com] is an invitation to treat, rather than a legally binding formal offer. When you submit a completed order form and proceed to payment, you are submitting a binding purchase offer to REVE DE BAGAGES for the items you have selected. In accordance with French electronic commerce regulations and the 2002 Electronic Commerce (EC Directive) provisions, the official recording and validation of your order by our system, followed by the dispatch confirmation email we send to your registered email address after we complete pre-shipping quality inspection of your goods, constitutes the legally formed sales contract between you and REVE DE BAGAGES. We retain the right to reject any order submitted on the platform for legitimate reasons including product inventory unavailability, detected fraudulent transaction risk, obvious pricing errors on the product page caused by system malfunctions, or circumstances where we cannot verify your submitted identity and contact information.
All product prices listed on [www.revebagages.com] are denominated in Euros, and include all applicable French VAT rates for customers located within the EU, unless clearly stated otherwise on the checkout page. For customers located outside of the European Economic Area, displayed prices do not cover potential local import duties, customs clearance fees, or local sales taxes that may be charged by your resident country’s border authority, and you are fully responsible for settling these additional charges when they are requested by your local courier or customs office. REVE DE BAGAGES exercises strict quality control over all pricing information posted on our site, but isolated typographical errors, system glitches, or outdated price displays may occasionally occur. If the actual correct price of the product you ordered is significantly higher than the incorrectly displayed price on our website at the time you submitted your order, we will contact you within 2 business days to inform you of this error, and give you the option to confirm your order at the correct price or cancel your order for a full immediate refund, with no extra processing fees charged.
All payments submitted through our platform are processed via our PCI-DSS accredited third-party payment service providers, which support all mainstream payment methods including credit cards, debit cards, and widely accepted e-wallet services. By submitting a payment, you confirm that you are the legal authorized holder of the payment method you use, and you have full legal right to complete the transaction. REVE DE BAGAGES does not store full sensitive payment credentials such as complete credit card numbers on our internal servers, in full compliance with data protection and payment security regulations.
4. Intellectual Property Rights
All content published on [www.revebagages.com], including but not limited to product photography, brand logos, graphic design assets, website interface layout, text descriptions, video showcases, customer review content published by our authorized users, and all underlying software code that supports the operation of the site, are the exclusive intellectual property of REVE DE BAGAGES, or are used by our brand with formal authorization from the corresponding rights holders. These assets are protected by French, EU, and international copyright, trademark, and intellectual property laws.
You are strictly prohibited from reproducing, distributing, publicly displaying, modifying, reselling for commercial profit, or creating derivative works based on any of our platform’s intellectual property content without our explicit prior written permission. You may not use any automated web scraping, data mining, or crawling tools to extract large volumes of product information, pricing data, or user content from our website for unauthorized commercial use. Any infringement of our intellectual property rights will result in immediate permanent termination of your user account, and we reserve the right to pursue appropriate legal remedies to claim full compensation for all economic losses caused by your infringing activities.
When you submit original user-generated content including product reviews, photos of your purchased travel gear, or travel feedback to our platform, you automatically grant REVE DE BAGAGES a non-exclusive, royalty-free, permanent, worldwide license to use, modify, republish, and display this content for legitimate brand marketing, product promotion, and platform display purposes, without requiring additional compensation or separate permission from you. This clause does not infringe on your legitimate copyright ownership of your original content.
5. User Conduct Prohibitions
When accessing and using [www.revebagages.com], you agree not to engage in any of the following prohibited activities:
- Using the website for any illegal, unlawful, or fraudulent purpose that violates local French, EU, or international laws and regulations.
- Impersonating any other natural person, legal entity, or REVE DE BAGAGES staff member, or falsifying your identity information to mislead other users or our support team.
- Interfering with, damaging, or disrupting the normal operation of our website, introducing malicious viruses, trojan horse programs, or harmful code to attack our servers, or conducting any activities that compromise the cybersecurity of our platform.
- Mass purchasing popular limited-edition products for the purpose of scalping and reselling them at inflated prices on third-party platforms, which disrupts our brand’s fair allocation of travel essentials to regular end-user customers.
- Uploading or publishing any illegal, infringing, offensive, discriminatory, pornographic, or threatening content in public comment sections, product review areas, or customer support communication channels.
- Copying, modifying, reverse engineering, or decompiling any part of the underlying software system that powers our e-commerce platform.
- Systematically exploiting pricing errors, discount code loopholes, or promotional policy flaws to submit malicious bulk orders, in order to obtain products at clearly non-market invalid prices.
Any confirmed violation of these prohibited conduct clauses will result in immediate suspension of your pending orders, permanent termination of your user account, and we reserve the right to report serious illegal activities to relevant local law enforcement authorities if necessary.
6. Warranty, Liability Limitation and Dispute Resolution
REVE DE BAGAGES warrants that all travel essentials sold on [www.revebagages.com] meet strict product quality standards, are free from manufacturing defects at the time of dispatch, and fully comply with EU General Product Safety Regulation (GPSR) requirements for travel consumer goods. All our products come with a 12-month limited manufacturer warranty, which covers repair or free replacement of items confirmed to have non-artificial manufacturing faults, as outlined in our official product warranty document published on our platform.
To the maximum extent permitted by applicable French law, REVE DE BAGAGES shall not be held liable for any indirect, consequential, incidental, punitive, or special damages including lost profits, wasted travel planning costs, or business interruption losses that arise from your use of our website or purchased products, except for cases where the damages are directly caused by our gross negligence or intentional misconduct. The total aggregate maximum liability of REVE DE BAGAGES for any and all claims related to your order or use of the platform shall never exceed the total actual amount you paid to us for the specific order that gives rise to the claim.
All disputes arising from the execution, interpretation, or performance of these Terms of Service are governed by the substantive laws of France. In accordance with Article L.616-1 of the French Consumer Code, for any consumer dispute that cannot be resolved amicably through direct communication with our customer support team, you are eligible to use free consumer mediation services provided by qualified French consumer mediation organizations, or submit a dispute claim via the official European Union Online Dispute Resolution platform at ec.europa.eu/consumers/odr. If no amicable settlement can be reached through mediation, the local courts of Haguenau, Grand Est region, France shall hold exclusive jurisdiction over all relevant legal proceedings.
7. Final Clauses
If any individual clause outlined in these Terms of Service is found to be invalid, unenforceable, or legally void by a competent judicial authority, the remaining other clauses of this agreement shall remain in full legal force and effect, and will continue to bind the contracting parties. REVE DE BAGAGES’ failure to strictly enforce any of the clauses of these Terms of Service at any given time does not constitute a formal waiver of our rights to enforce that clause or any other clause at a later date.
These Terms of Service, effective from October 9, 2026, form an integrated part of our public legal documents published on www.revebagages.com, alongside our Privacy Policy, Shipping Policy, and Refund and Returns Policy. All prior versions of terms of service published on our website before this effective date are now fully superseded. If you have any questions about any part of these terms, you may contact our support team via the contact channels listed at the start of this document, and we will provide a clear detailed response within 24 working hours.